Imagine the next tough conversation you need to have . . . what if you could get to the root cause of the issue while helping others learn, empowering them to take action, and to ultimately strengthen your relationship? All through effective communication?  As Scott tells us in Fierce Conversations, the conversation is the relationship.   So often in leadership we talk at others, or skirt issues, or never really face what’s really going on.  We provoke defensiveness in others, which we then ignore out of anger and righteousness, creating a terrible “emotional wake” that spreads throughout our teams.  Scott helps us have more effective conversations through several techniques, including interrogating reality, provoking learning, tackling tough challenges, and enriching relationships, all while trying to get past surface issues as we uncover mineral rights—the true gems in any conflict and any conversation.  Having real, honest, yet emotionally safe conversations is one of the true skills of any great leader.

Purchase “Fierce Conversations” on Amazon.


Tom Epperson

Tom Epperson

Dr. Tom Epperson is the President of InnerWill, and an instructor in Virginia Commonwealth University’s Executive MBA program. Tom is a certified business coach and has a Doctorate in Leadership from The George Washington University. Tom works with clients on cultural transformation, leadership development, executive coaching, and igniting individual and organizational potential. Previously, Tom served as the HR Director for Luck Companies, and played a significant role as one of the architects of Luck Companies’ cultural transformation.

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